Persistence pays!


- a 'Freelance Informer' legal article from Roger Sinclair


‘I worked for nearly a year under a contract with an agency.  Then out of the blue one day the Client’s representative I reported to told me that the MD was not happy with the way things were going, and that I was no longer required.  I was surprised, and sought an immediate interview with the MD.  He told me that they were perfectly happy, but that they had always planned to replace me with a permie, and that they had now found someone suitable.  I got nothing in writing from the agency;  they simply told me that their contract with the Client allowed the Client to remove me at will.’

 

That part of the story happened a year ago;  when this Contractor put this problem in front of me, he had still got nothing in writing from the agency – whilst he had written to them a couple of times, the only results were phone calls (always initiated by him) when, if he got lucky enough to talk to someone, he was repeatedly fobbed off with ‘we’re still trying to sort it out with the Client’.

 

The first thing to do was to look at the contract;  it consisted of a ‘framework’ contract (which laid down the ground rules, but did not require any actual work), coupled with a succession of Purchase Orders (‘POs’), each for two or three month’s work, paid at a daily rate.  [This is a type of contractual structure not particularly usual in this industry, although we may see it become more popular, as it can in certain circumstances have IR35-related advantages.]  There was no provision in a PO for early termination of the work under that PO, but the contract itself could be terminated by either party, either on one month’s written notice, or ‘for cause’ (ie for material breach of contract by the other).  The contract was ended when there was 6 weeks of work still to go under the current PO.

 

So it seemed that the early termination without notice and without cause amounted to a breach on the part of the agency – they had made a contractual commitment that work would be available to the extent and for the period covered by the PO, and that work had prematurely ceased to be available.  This was a breach of contract, resulting in loss to the Contractor. 

 

So what was that loss?  On the face of it, it would have been the 30 days unworked under the PO.  However, there were two elements that reduced that loss.  First, as a general principle, where a contract ends early because of one party’s breach, but where that party could have lawfully taken other action to end the contract early (in this case, by giving one month’s notice under the framework contract), then the losses the innocent party can recover will be limited to the amount of loss there would have been if the other party had terminated the contract lawfully – so in this case the recoverable losses were limited to a one month notice period.  And secondly, there is (as always) the duty of the innocent party to mitigate his loss, by using reasonable efforts to obtain other work as soon as possible after it becomes clear that the contract has been ended by breach.  In this case, the contractor had missed out on 18 working days, before being able to start another contract at a higher rate.  So the recoverable losses were limited to 18 days at the contractual rate.

 

So the next thing to do was to spell out this position in a letter to the agency – which we did, even though we (rightly) anticipated that they would ignore it.  We had in mind that if we did not get a satisfactory response, legal action would then be commenced. 

 

Why write first if you think it will be ignored, you may ask?  Three reasons:  first, there is always the possibility that a fresh and comprehensive setting out of the position in writing will, if not cause reason to prevail, then at least cause the other party to commit their own position to writing, so that you no longer have to speculate on exactly what case you will have to deal with;  secondly, because if you don’t write and instead just start legal action, you give the other party the opportunity to say ‘well if you’d written and explained it in that way then of course we would have dealt with it’ – not writing such a letter risks getting you off on the wrong foot;  and thirdly, if you do have to sue, then for the Judge to see such a letter (especially if it is unanswered) is a powerful device for getting the Judge on your side from the first moment he opens the file.  In short, whatever happens next, sending such a letter will help you.

 

A second letter was then sent, simply saying that as they had ignored the first letter, we were now commencing legal action.  And to this we got a hastily dratted reply from solicitors, claiming (without giving details) that the contract had been terminated early as a result of poor quality work.  They had walked into our trap, and we were able to reply and tell them about our discussion with the Client’s MD.  And that, I’m happy to say, resulted in an immediate offer of settlement for an amount not far short of the total claimed.

 

The moral of the tale?  First, if an unjustified suggestion is made about the quality of your work, and which you think is simply an excuse to manipulate you out of your position for other reasons, then challenge it, insist on details, and take it higher if you can – the results can be invaluable in strengthening your case.  And be aware that often people faced with a problem they don’t want to address will play the ostrich by ignoring it and hoping it will go away – in such situations, persistence pays!

 

31st March 2000


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