Not satisfactory


- a 'Freelance Informer' legal article from Roger Sinclair


'After 6 months on a 1-year contract, I was called away from my desk one morning, to be given a letter telling me my contract was terminated without notice, and I was immediately escorted from the building.  I've not been paid for (or got timesheets for) my last 2 weeks work.  The agency claim that the contract was terminated under a clause which says they can do so if the Client says it is not satisfied with my performance.'

 

To answer this question we should first look at the simple contractual relationship between your company and the agency.  I have (of course!) read the entire contract.

 

In addition to the express right to terminate on 4 weeks notice, the agency does indeed appear also to have the right to terminate without notice in a variety of situations, one of which is that the Client 'indicates to the agency that it is not satisfied with (your) performance…'. 

 

Let us assume (we have no reason to think otherwise) that your termination was client-driven, and that the Client did so indicate.  Is it enough for the Client simply to 'indicate' to the agency that it is not so satisfied, regardless of whether or not there are any reasonable grounds for its alleged dissatisfaction?  The contract itself is silent on that point.  Certainly, when I am reviewing a contract before it is signed I will generally seek to amend such a term by words which make clear that there must be reasonable grounds.  However, in this case there was no such amendment, and we need to consider whether or not there is any basis on which a requirement of reasonableness might be implied. 

 

As a starting point, the words of a contract are taken to include all the terms the parties have agreed will apply to the relationship.  However, there are several possible ways in which additional terms or wording may be implied into a contract. 

 

In general, terms may be implied into a contract by statute, or by common custom, or as a result of a previous course of dealing, or by the Courts.  We're interested here in terms that might be implied by the Courts. 

 

The Courts may imply a term if either (1) it is necessary to do so in order to make the contract 'work' (a point which I don’t think we can reasonably argue here);  (2) under the 'officious bystander' principle, if it appears that this hypothetical person on the sidelines when the contract was made had said 'shouldn't you also add…' and if it appears likely that both parties would have replied 'of course, it's obvious';  (3) for completeness, a term may also be implied in the case of certain particular types of relationship (eg landlord-tenant, or employer-employee), where the overall relationship obviously intended would clearly be incomplete without the term.  Limitations common to all these principles are that the Courts will generally not imply a term either (1) simply because it might appear reasonable to do so, or (2) if the term implied would expressly contradict other express wording in the contract. 

 

All the above may perhaps be summarised (albeit a little simplistically) by saying that the Courts may imply where it is (a) necessary or obvious, and (b) not inconsistent to do so.

 

Here, I think there a reasonable grounds for implying a term to the effect that the Client's apparent dissatisfaction must have some reasonable foundation (which is for the Agency to prove), so that the term cannot be abused in order to get rid of someone on a whim, or for some other reason.  And I think we're also supported in that by the fact that the agency had the wholly separate right to terminate without cause on 4 week's notice.  Termination for cause, it seems to me, should clearly be interpreted as being for reasonable cause.  And let's not lose sight of the fact that the Client had been happily accepting your services for the previous 6 months without complaint;  in view of that, they may encounter a credibility problem in trying to show that you had suddenly become so unacceptable that they were justified in terminating without notice, without warning, and without giving you the opportunity to put right what was (allegedly) wrong.

 

And there's another angle:  the contract also contains a term saying that the Contractor will remedy any incorrect or defective work in and at his own time and cost.  To this term as well I think we can reasonably imply additional wording, so as to provide that the Contractor should be given (1) a proper indication of what is claimed to be incorrect or defective, and (2) if it is so, then a reasonable opportunity to put it right.  Otherwise this term would have no real commercial meaning (it might have an IR35 consequence, but that is a wholly different matter).  You were not given such an opportunity - and that may well be a separate breach on the part of the Agency.

 

So I think we have good grounds for saying that unless the agency can show that (a) there were reasonable grounds for the Client's apparent dissatisfaction, and also (b) for denying you the opportunity to put right what was allegedly wrong (if indeed there was in fact anything wrong), then the termination was in breach of contract, and in therefore addition to payment for the services that were in fact provided, your company is also entitled to damages for breach, which would generally be assessed at payment at the contract rate, up to the time the agency could lawfully have terminated without cause - so, 4 weeks in lieu of notice.

 

Finally, does the lack of a timesheet create any obstacle to payment for the services you did in fact provide?  I don’t consider that it does, although if the Agency raises the point, it may also be necessary for you to bring your claim against the Client as well, based on what lawyers call quasi-contract, following the principle that the Client cannot reasonably have expected to have the benefit of your services without also paying for them.

 

And now I've run out of space - which is a pity, because I also wanted to look at this situation in the light of the 'nuclear option' - ie your own personal rights under employment law.  That, I fear, is something which will have to wait for a later article - maybe next time!

 

15th June 2001


I'd really appreciate your feedback on this FAQ - so mail me and tell me what you think of it, if it's been useful to you, or let me know of any specific problem you have where I may be able to help.

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