HOUSE OF LORDS
Lord Goff of Chieveley Lord Mackay of
Clashfern Lord Mustill
OPINIONS OF THE LORDS OF APPEAL FOR JUDGEMENT IN THE CAUSE
MALIK (A.P.) v.
BANK OF CREDIT AND COMMERCE INTERNATIONAL
S.A.
MAHMUD (A.P.)
v.
BANK OF CREDIT AND COMMERCE INTERNATIONAL
S.A.
ON 12 JUNE 1997
LORD GOFF OF CHIEVELEY
My Lords, For the reasons given in the speeches to be delivered by my noble and learned friends Lord Nicholls of Birkenhead and Lord Steyn, which I have read in draft and with which I agree, I would allow these appeals.
LORD MACKAY OF CLASHFERN
My Lords, I have had the privilege of reading in draft the speeches prepared by my noble and learned friends Lord Nicholls of Birkenhead and Lord Steyn. I agree that this appeal should be allowed for the reasons that they give.
LORD MUSTILL
My Lords, For the reasons given in the speech to be delivered by my noble and learned friend Lord Steyn, which I have read in draft and with which I agree, I would allow this appeal.
LORD NICHOLLS OF BIRKENHEAD
My Lords, This is another case arising from the
disastrous collapse of Bank of Credit and Commerce International SA in the
summer of 1991. Thousands of people around the world suffered loss.
Depositors lost their money, employees lost their jobs. Two employees who
lost their jobs were Mr. Raihan Nasir Mahmud and Mr. Qaiser Mansoor Malik.
They were employed by B.C.C.I. in London. They claim they lost more than
their jobs. They claim that their association with B.C.C.I. placed them at a
serious disadvantage in finding new jobs. So in March 1992 they sought to
prove for damages in the winding up of B.C.C.I. The liquidators rejected
this "stigma" head of loss in their proofs. Liability for notice money and
statutory redundancy pay was not in dispute. Mr. Mahmud had worked for the bank for
16 years. At the time of his dismissal he was manager of the bank's Brompton
Road branch. Mr. Malik was employed by the bank for 12 years. His last post
was as the head of deposit accounts and customer services at B.C.C.I's
Leadenhall branch. On 3 October 1991 they were both dismissed by the
provisional liquidators, on the ground of redundancy. Mr. Mahmud and Mr. Malik appealed to
the court against the liquidators' decision on their proofs. The registrar
directed the trial of a preliminary issue: whether the applicants' evidence
disclosed a reasonable cause of action or sustainable claim for damages. The
Judge, Evans-Lombe J., gave a negative answer to this question. So did the
Court of Appeal, comprising Glidewell, Morritt and Aldous L.JJ. Before this House, as in the courts
below, the issue is being decided on the basis of an agreed set of facts.
The liquidators do not admit the accuracy of these facts, but for the
purpose of this preliminary issue it is being assumed that the bank operated
in a corrupt and dishonest manner, that Mr. Mahmud and Mr. Malik were
innocent of any involvement, that following the collapse of B.C.C.I. its
corruption and dishonesty became widely known, that in consequence Mr.
Mahmud and Mr. Malik were at a handicap on the labour market because they
were stigmatised by reason of their previous employment by B.C.C.I., and
that they suffered loss in consequence. In the Court of Appeal and in your
Lordships' House the parties were agreed that the contracts of employment of
these two former employees each contained an implied term to the effect that
the bank would not, without reasonable and proper cause, conduct itself in a
manner likely to destroy or seriously damage the relationship of confidence
and trust between employer and employee. Argument proceeded on this footing,
and ranged round the type of conduct and other circumstances which could or
could not constitute a breach of this implied term. The submissions embraced
questions such as the following: whether the trust-destroying conduct must
be directed at the employee, either individually or as part of a group;
whether an employee must know of the employer's trust-destroying conduct
while still employed; and whether the employee's trust must actually be
undermined. Furthermore, and at the heart of this case, the submissions
raised an important question on the damages recoverable for breach of the
implied term, with particular reference to the decisions in Addis v.
Gramophone Co. Ltd. [1909] A.C. 488 and Withers v. General Theatre
Corporation Ltd. [1933] 2 K.B. 536. A dishonest and corrupt business These questions are best approached by
focusing first on the particular conduct of which complaint is made. The
bank operated its business dishonestly and corruptly. On the assumed facts,
this was not a case where one or two individuals, however senior, were
behaving dishonestly. Matters had gone beyond this. They had reached the
point where the bank itself could properly be identified with the
dishonesty. This was a dishonest business, a corrupt business. It is against this background that the
position of an innocent employee has to be considered. In my view, when an
innocent employee of the bank learned the true nature of the bank's
business, from whatever source, he was entitled to say: "I wish to have
nothing more to do with this organisation. I am not prepared to help this
business, by working for it. I am leaving at once." This is my intuitive
response in the case of all innocent employees of the business, from the
most senior to the most junior, from the most long serving to the most
recently joined. No one could be expected to have to continue to work with
and for such a company against his wish. This intuitive response is no more than
a reflection of what goes without saying in any ordinary contract of
employment, namely, that in agreeing to work for an employer the employee,
whatever his status, cannot be taken to have agreed to work in furtherance
of a dishonest business. This is as much true of a doorkeeper or cleaner as
a senior executive or branch manager. An implied obligation Two points can be noted here. First, as
a matter of legal analysis, the innocent employee's entitlement to leave at
once must derive from the bank being in breach of a term of the contract of
employment which the employee is entitled to treat as a repudiation by the
bank of its contractual obligations. That is the source of his right to step
away from the contract forthwith. In other words, and this is the
necessary corollary of the employee's right to leave at once, the bank was
under an implied obligation to its employees not to conduct a dishonest or
corrupt business. This implied obligation is no more than one particular
aspect of the portmanteau, general obligation not to engage in conduct
likely to undermine the trust and confidence required if the employment
relationship is to continue in the manner the employment contract implicitly
envisages. Second, I do not accept the
liquidators' submission that the conduct of which complaint is made must be
targeted in some way at the employee or a group of employees. No doubt that
will often be the position, perhaps usually so. But there is no reason in
principle why this must always be so. The trust and confidence required in
the employment relationship can be undermined by an employer, or indeed an
employee, in many different ways. I can see no justification for the law
giving the employee a remedy if the unjustified trust-destroying conduct
occurs in some ways but refusing a remedy if it occurs in others. The
conduct must, of course, impinge on the relationship in the sense that,
looked at objectively, it is likely to destroy or seriously damage the
degree of trust and confidence the employee is reasonably entitled to have
in his employer. That requires one to look at all the circumstances. Breach The objective standard just mentioned
provides the answer to the liquidators' submission that unless the
employee's confidence is actually undermined there is no breach. A breach
occurs when the proscribed conduct takes place: here, operating a dishonest
and corrupt business. Proof of a subjective loss of confidence in the
employer is not an essential element of the breach, although the time when
the employee learns of the misconduct and his response to it may affect his
remedy. Remedies: (1) acceptance of breach as
repudiation The next step is to consider the
consequences which flow from the bank being in breach of its obligation to
its innocent employees by operating a corrupt banking business. The first
remedy of an employee has already been noted. The employee may treat the
bank's conduct as a repudiatory breach, entitling him to leave. He is not
compelled to leave. He may choose to stay. The extent to which staying would
be more than an election to remain, and would be a waiver of the breach for
all purposes, depends on the circumstances. I need say no more about waiver in the
present case. The assumed facts do not state whether the appellants first
learned of the corrupt nature of B.C.C.I. after their dismissal on 3 October
1991, or whether they acquired this knowledge earlier, in the interval of
three months between the appointment of the provisional liquidators on 5
July 1991 and 3 October 1991. If anything should turn on this, the matter
can be investigated further in due course. In the nature of things, the remedy of
treating the conduct as a repudiatory breach, entitling the employee to
leave, can only avail an employee who learns of the facts while still
employed. If he does not discover the facts while his employment is still
continuing, perforce this remedy is not open to him. But this does not mean
he has no remedy. In the ordinary course breach of a contractual term
entitles the innocent party to damages. Remedies: (2) damages Can an employee recover damages for
breach of the trust and confidence term when he first learns of the breach
after he has left the employment? The answer to this question is
inextricably bound up with the further question of what damages are
recoverable for a breach of this term. In turn, the answer to this further
question is inextricably linked with one aspect of the decision in Addis
v. Gramophone Co. Ltd. [1909] A.C. 488. At first sight it seems almost a
contradiction in terms that an employee can suffer recoverable loss if he
first learns of the trust-destroying conduct after the employment contract
has already ended for other reasons. But of the many forms which
trust-destroying conduct may take, some may have continuing adverse
financial effects on an employee even after his employment has ceased. In
such a case the fact that the employee only learned of the employer's
conduct after the employment had ended ought not, in principle, to be a bar
to recovery. If it were otherwise, an employer who conceals a breach would
be better placed than an employer who does not. Premature termination losses This proposition calls for elaboration.
The starting point is to note that the purpose of the trust and confidence
implied term is to facilitate the proper functioning of the contract. If the
employer commits a breach of the term, and in consequence the contract comes
to an end prematurely, the employee loses the benefits he should have
received had the contract run its course until it expired or was duly
terminated. In addition to financial benefits such as salary and commission
and pension rights, the losses caused by the premature termination of the
contract ("the premature termination losses") may include other promised
benefits, for instance, a course of training, or publicity for an actor or
pop star. Prima facie, and subject always to established principles of
mitigation and so forth, the dismissed employee can recover damages to
compensate him for these promised benefits lost to him in consequence of the
premature termination of the contract. It follows that premature termination
losses cannot be attributable to a breach of the trust and confidence term
if the contract is terminated for other reasons, for instance, for
redundancy or if the employee leaves of his own volition. Since the trust
destroying conduct did not bring about the premature termination of the
contract, ex hypothesi the employee did not sustain any loss of pay and so
forth by reason of the breach of the trust and confidence term. That is the
position in the present case. Continuing financial losses Exceptionally, however, the losses
suffered by an employee as a result of a breach of the trust and confidence
term may not consist of, or be confined to, loss of pay and other premature
termination losses. Leaving aside injured feelings and anxiety, which are
not the basis of the claim in the present case, an employee may find himself
worse off financially than when he entered into the contract. The most
obvious example is conduct, in breach of the trust and confidence term,
which prejudicially affects an employee's future employment prospects. The
conduct may diminish the employee's attractiveness to future employers. The loss in the present case is of this
character. B.C.C.I. promised, in an implied term, not to conduct a dishonest
or corrupt business. The promised benefit was employment by an honest
employer. This benefit did not materialise. Proof that Mr. Mahmud and Mr.
Malik were handicapped in the labour market in consequence of B.C.C.I's.
corruption may not be easy, but that is an assumed fact for the purpose of
this preliminary issue. There is here an important point of
principle. Are financial losses of this character, which I shall call
"continuing financial losses", recoverable for breach of the trust and
confidence term? This is the crucial point in the present appeals. In my
view, if it was reasonably foreseeable that a particular type of loss of
this character was a serious possibility, and loss of this type is sustained
in consequence of a breach, then in principle damages in respect of the loss
should be recoverable. In the present case the agreed facts
make no assumption, either way, about whether the appellants' handicap in
the labour market was reasonably foreseeable by the bank. On this there must
be scope for argument. I would not regard the absence of this necessary
ingredient from the assumed facts as a sufficient reason for refusing to
permit the former employees' claims to proceed further. The contrary argument of principle is
that since the purpose of the trust and confidence term is to preserve the
employment relationship and to enable that relationship to prosper and
continue, the losses recoverable for breach should be confined to those
flowing from the premature termination of the relationship. Thus, a breach
of the term should not be regarded as giving rise to recoverable losses
beyond those I have described as premature termination losses. In this way,
the measure of damages would be commensurate with, and not go beyond, the
scope of the protection the trust and confidence term is intended to provide
for the employee. This is an unacceptably narrow
evaluation of the trust and confidence term. Employers may be under no
common law obligation, through the medium of an implied contractual term of
general application, to take steps to improve their employees' future job
prospects. But failure to improve is one thing, positively to damage is
another. Employment, and job prospects, are matters of vital concern to most
people. Jobs of all descriptions are less secure than formerly, people
change jobs more frequently, and the job market is not always buoyant.
Everyone knows this. An employment contract creates a close personal
relationship, where there is often a disparity of power between the parties.
Frequently the employee is vulnerable. Although the underlying purpose of
the trust and confidence term is to protect the employment relationship,
there can be nothing unfairly onerous or unreasonable in requiring an
employer who breaches the trust and confidence term to be liable if he
thereby causes continuing financial loss of a nature that was reasonably
foreseeable. Employers must take care not to damage their employees' future
employment prospects, by harsh and oppressive behaviour or by any other form
of conduct which is unacceptable today as falling below the standards set by
the implied trust and confidence term. This approach brings one face to face
with the decision in the wrongful dismissal case of Addis v. Gramophone
Co. Ltd. [1909] A.C. 488. It does so, because the measure of damages
recoverable for breach of the trust and confidence term cannot be decided
without having some regard to a comparable question which arises regarding
the measure of damages recoverable for wrongful dismissal. An employee may
elect to treat a sufficiently serious breach of the trust and confidence
term as discharging him from the contract and, hence, as a constructive
dismissal. The damages in such a case ought, in principle, to be the same as
they would be if the employer had expressly dismissed the employee. The
employee should be no better off, or worse off, in the two situations. In
principle, so far as the recoverability of continuing financial losses are
concerned, there is no basis for distinguishing (a) wrongful dismissal
following a breach of the trust and confidence term, (b) constructive
dismissal following a breach of the trust and confidence term, and (c) a
breach of the trust and confidence term which only becomes known after the
contract has ended for other reasons. The present case is in the last
category, but a principled answer cannot be given for cases in this category
without considering the other two categories from which it is
indistinguishable. Addis v. Gramophone Co. Against this background I turn to the
much discussed case of Addis v. Gramophone Co. Ltd. [1909] A.C. 488.
Mr. Addis, it will be recalled, was wrongfully and contumeliously dismissed
from his post as the defendant's manager in Calcutta. At trial he was
awarded damages exceeding the amount of his salary for the period of notice
to which he was entitled. The case is generally regarded as having decided,
echoing the words of Lord Loreburn L.C., at p. 491, that an employee cannot
recover damages for the manner in which the wrongful dismissal took place,
for injured feelings or for any loss he may sustain from the fact that his
having been dismissed of itself makes it more difficult for him to obtain
fresh employment. In particular, Addis is generally understood to
have decided that any loss suffered by the adverse impact on the employee's
chances of obtaining alternative employment is to be excluded from an
assessment of damages for wrongful dismissal: see, for instance, O'Laoire
v. Jackel International Ltd. (No. 2) [1991] I.C.R. 718, 730-731,
following earlier authorities; in Canada, the decision of the Supreme Court
in Vorvis v. Insurance Corporation of British Columbia (1989) 58
D.L.R. (4th) 193, 205; and, in New Zealand, Vivian v. Coca-Cola Export
Corporation [1984] 2 N.Z.L.R. 289, 292; Whelan v. Waitaki Meats Ltd.
[1991] 2 N.Z.L.R. 74, where Gallen J. disagreed with the decision in
Addis, and Brandt v. Nixdorf Computer Ltd. [1991] 3 N.Z.L.R. 750. For present purposes I am not concerned
with the exclusion of damages for injured feelings. The present case is
concerned only with financial loss. The report of the facts in Addis
is sketchy. Whether Mr. Addis sought to prove that the manner of his
dismissal caused him financial loss over and above his premature termination
losses is not clear beyond a peradventure. If he did, it is surprising that
their Lordships did not address this important feature more specifically.
Instead there are references to injured feelings, the fact of dismissal of
itself, aggravated damages, exemplary damages amounting to damages for
defamation, damages being compensatory and not punitive, and the irrelevance
of motive. The dissenting speech of Lord Collins was based on competence to
award exemplary or vindictive damages. However, Lord Loreburn's observations
were framed in quite general terms, and he expressly disagreed with the
suggestion of Lord Coleridge C.J. in Maw v. Jones 25 Q.B.D. 107, 108,
to the effect that an assessment of damages might take into account the
greater difficulty which an apprentice dismissed with a slur on his
character might have in obtaining other employment. Similarly general
observations were made by Lord James of Hereford, Lord Atkinson, Lord Gorell
and Lord Shaw of Dunfermline. |